Privacy Policy

Last updated: January 2025

1. Introduction

Taskless ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CV screening and recruitment automation service.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Name (if provided through OAuth)
  • Authentication credentials from third-party providers (Google, Microsoft, LinkedIn)

Recruitment Data

When you use our service, we process:

  • Job descriptions you upload
  • CV/resume files uploaded for screening
  • Extracted candidate information (names, contact details, skills, experience)
  • AI-generated analysis and matching scores

Payment Information

Payment processing is handled by Stripe. We do not store your full credit card details. We retain Stripe customer IDs and subscription information to manage your account.

3. How We Use Your Information

We use the information we collect to:

  • Provide our CV screening and candidate matching service
  • Process CVs using AI to extract relevant information
  • Generate candidate profiles and match scores against job descriptions
  • Manage your subscription and process payments
  • Communicate with you about your account and our service
  • Improve and develop our service

4. Data Processing and AI

Our service uses artificial intelligence to analyse CVs and job descriptions. This processing includes extracting candidate information, evaluating qualifications, and generating match scores. The AI analysis is performed to help you make informed recruitment decisions. We use trusted AI providers who process data in accordance with their privacy policies and our data processing agreements.

5. Data Storage and Security

Your data is stored securely using Supabase, a trusted cloud database provider. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. All data transmission is encrypted using TLS/SSL.

6. Data Retention

We retain your data as follows:

  • Active subscriptions: Data is retained for as long as your subscription is active.
  • Cancelled subscriptions: Following cancellation, we retain your data for 30 days to allow for reactivation. After this period, all campaigns and CVs are automatically deleted except for your most recent campaign.
  • Account deletion: You may request complete deletion of your account and all associated data at any time.

7. Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers: Including Stripe (payments), Supabase (database), and AI processing providers, who process data on our behalf.
  • Legal requirements: When required by law or to protect our rights and safety.

8. Your Rights

Under applicable data protection laws (including GDPR if you are in the EEA/UK), you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, please contact us using the details below.

9. Cookies

We use essential cookies to maintain your session and authentication state. These cookies are necessary for the service to function and cannot be disabled.

10. Candidate Data

As a user of Taskless, you are responsible for ensuring you have appropriate legal basis to upload and process candidate CVs. This typically includes having received the CV directly from the candidate or through legitimate recruitment channels. You should inform candidates that their data may be processed using automated tools as part of your recruitment process.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@taskless.io