Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using Taskless ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Taskless provides an AI-powered CV screening and candidate matching service. Users can upload job descriptions and CVs to receive automated analysis, candidate profiles, and match scores to assist with recruitment decisions.

3. Account Registration

To use the Service, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorised access
  • Accept responsibility for all activities under your account

4. Subscription and Billing

Pricing

The Service is offered across multiple subscription tiers, starting from £19.99 per month. Prices may be updated with reasonable notice.

Free Tier

Users without an active subscription may use limited features: one campaign with up to five CVs.

Billing

Subscriptions are billed monthly in advance. Payment is processed through Stripe. By subscribing, you authorise us to charge your payment method on a recurring basis.

Cancellation

You may cancel your subscription at any time. Upon cancellation, you will retain access to paid features until the end of your current billing period. After this period, your account will revert to the free tier limitations.

5. Data Retention

Following subscription cancellation, we will retain your data for 30 days. After this retention period, all campaigns and associated CV data will be automatically deleted, except for your most recent campaign. You may request earlier deletion by contacting us.

6. Acceptable Use

You agree not to:

  • Upload CVs without appropriate legal basis or consent
  • Use the Service for discriminatory hiring practices
  • Attempt to reverse engineer or extract our AI models
  • Use the Service to process data for illegal purposes
  • Share your account credentials with others
  • Interfere with or disrupt the Service
  • Upload malicious files or content

7. Your Responsibilities

As a user of the Service, you are responsible for:

  • Ensuring you have lawful authority to process candidate CVs, including appropriate consent or legitimate interest
  • Complying with all applicable employment and data protection laws
  • Making final hiring decisions independently; our AI analysis is a tool to assist, not replace, human judgement
  • The accuracy of job descriptions and any data you upload

8. Intellectual Property

The Service, including its design, features, and AI models, is owned by Taskless and protected by intellectual property laws. You retain ownership of content you upload (job descriptions, CVs).

By uploading content, you grant us a limited licence to process it for the purpose of providing the Service.

9. AI-Generated Content

The Service uses artificial intelligence to analyse CVs and generate candidate profiles, match scores, and recommendations. While we strive for accuracy, AI-generated content may contain errors or inaccuracies. You acknowledge that AI analysis should be reviewed by humans and should not be the sole basis for hiring decisions.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that AI analysis will be accurate or suitable for your specific needs.

11. Limitation of Liability

To the maximum extent permitted by law, Taskless shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the twelve months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Taskless from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

13. Termination

We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason at our discretion. Upon termination, your right to use the Service ceases immediately, though data retention provisions will still apply.

14. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email or through the Service. Continued use after changes constitutes acceptance of the modified Terms.

15. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Contact

For questions about these Terms, please contact us at:

Email: legal@taskless.io